קריירה ב-PassportCard Labs

PassportCard Labs is where innovation meets impact. As the technological powerhouse behind PassportCard, we design and build cutting-edge solutions that revolutionize the insurance industry. Whether it’s real-time claims payments or predictive analytics, our Labs team is at the forefront of driving change and shaping the future of insurance. Ready to innovate with us?

We are seeking a dynamic Hands-On Manager to lead Management Information Systems (MIS). This role is ideal for a results-driven leader with deep expertise in MIS project management. You will work cross-functionally to optimize business intelligence, automated marketing campaigns and information systems performance while ensuring seamless system integration and process efficiency.

Key Responsibilities

• Project & Resource Management: Oversee the development and delivery of MIS projects, ensuring data accuracy, accessibility, and alignment with business goals.
• Backlog & Prioritization: Own and manage the MIS requirements backlog, collaborating with stakeholders to prioritize based on impact.
• System Innovation & Optimization: Identify inefficiencies and recommend system upgrades to improve overall performance.
• KPI Monitoring: Track and measure regional KPIs to ensure project success and alignment with business objectives.
• Collaboration & Integration: Work closely with Account Managers and cross-functional teams to streamline marketing operations and improve digital performance.

Key Skills & Qualifications

• Project and Budget Management: Ability to manage regional projects, prioritize resources, and optimize workflows
• Proven experience in leading teams and managing cross-functional stakeholders.
• Strong business analysis skills ability to define, document, and implement system and marketing automation functional requirements.
• Strong analytical mindset, KPI tracking and other A/B testing platforms.
• Deployment Management: Skilled in approving and overseeing product or service deployments.
• Excellent communication, problem-solving, and leadership skills.

Why Join Us?

• Lead a critical function that bridges MIS to drive measurable business success.
• Work with cutting-edge automation and analytics tools to enhance digital customer experiences
• Join a fast-paced, data-driven team focused on continuous optimization and innovation.

PassportCard Labs is where innovation meets impact. As the technological powerhouse behind PassportCard, we design and build cutting-edge solutions that revolutionize the insurance industry. Whether it’s real-time claims payments or predictive analytics, our Labs team is at the forefront of driving change and shaping the future of insurance. Ready to innovate with us?

We are looking for a FinOps Manager to lead cloud and AI cost optimization, improve financial accountability, and maximize the value of our cloud and AI/ML workloads. This role works across Engineering, DevOps, Data, AI/ML, Finance, and Leadership to drive visibility, efficiency, and governance in both cloud infrastructure and AI consumption and will be reporting directly to the VP of IT Infrastructure.

Responsibilities

Cloud & AI Cost Optimization

• Own and evolve the organization’s FinOps and AIOps cost strategy.
• Monitor and optimize spend for:
• Cloud compute, storage, networking
• SaaS AI services (e.g., OpenAI, Vertex AI, Bedrock, Azure OpenAI)
• Provide actionable recommendations for model selection, right-sizing, and inference optimization.

Reporting & Governance

• Build dashboards for real-time visibility into cloud and AI cost drivers.
• Implement cost allocation models for training vs. inference, environments, and business units.
• Define tagging standards, budgeting processes, and consumption guardrails.
• Track unit economics such as cost per inference, cost per model training run, and per-product AI usage.

Cross-Team Collaboration

• Partner with engineering, Data/AI teams, and finance to plan and forecast cloud & AI consumption.
• Guide teams in designing efficient architectures and model deployment strategies.
• Educate stakeholders on cost-aware engineering and AI usage best practices.

Requirements

• Proven experience in FinOps, Cloud Cost Management, AI/ML Infra, or Cloud Architecture.
• Strong understanding of AWS/Azure/GCP billing and AI pricing models.
• Experience with AI/ML workloads: training pipelines, GPUs, inference optimization, and model lifecycle management.
• Experience with cost tools such as AWS Cost Explorer, Kubecost, CloudHealth, Datadog, or AI usage analytics tools.
• Strong analytical, modeling, and communication skills.

Why this role matters

At PassportCard, we’re not just modernizing systems, we’re building the Future Ready platform that will power the next generation of insurance and financial services. This means moving from legacy to a cloud-native, AI-ready ecosystem built on .NET Core microservices: scalable, secure, and designed for innovation. In this role, you won’t just deliver code—you’ll guide a team, influence architecture decisions, and ensure alignment with business goals in partnership with the Solution Manager and Product Manager. In this role, you won’t just deliver code, you’ll lead a team, shape architecture, and influence how global customers experience our products. Help transform how insurance and financial services are delivered. At PassportCard, we’re modernizing mission-critical, legacy systems into a cloud-ready, .NET-based microservices ecosystem—secure, reliable, and built for scale. Your work will directly impact customers worldwide and the teams who serve them.

What you’ll do

• Design and ship scalable .NET (C#) services and applications aligned with our architecture standards.
• Model domains and build resilient microservices using DDD and modern patterns.
• Own quality end-to-end: write clean, testable code; add unit/integration tests; debug tricky production issues.
• Partner across disciplines—Solution Architecture, QA, DevOps, and Product—to deliver on time and with impact.
• Raise the bar for engineering excellence: contribute to coding standards, CI/CD, and CoE best practices.
• Lead and mentor the Future Ready .NET Core team, ensuring task alignment and priorities within Scrum ceremonies. Collaborate closely with Solution Manager and Product Manager to refine backlog, clarify requirements, and drive sprint success.
• Build cloud-native, event-driven, and AI-enabled services.
• Integrate BPM flows and rules engines into enterprise solutions.
• Leverage AI-powered tools for productivity, code quality, and problem-solving.

The toolkit you’ll use

• Languages & Frameworks: .NET (C#), EF Core
• Data: SQL Server, PostgreSQL, Redis
• Platform & Delivery: Azure DevOps, Kubernetes, Docker, CI/CD pipelines
• Reliability & Security: Serilog, HTTPS enforcement, authentication/authorization best practices
• Ways of working: Agile/Scrum, cross-functional collaboration

What makes you a great fit

• 5+ years of professional .NET (C#) backend experience.
• Strong foundation in object-oriented design (OOD), Design Patterns, and Software Engineering best practices.Practical experience with Event Driven Architecture (EDA) and Business Process Management (BPM).
• Hands-on with messaging/queueing systems like Kafka, RabbitMQ, Azure EventHub, AWS SNS (or equivalents).
• Familiarity with rules engines (advantage).
• Solid experience in Cloud Native development (Azure/AWS/GCP).
• Practical experience using AI in development workflows, including GitHub Co-Pilot, AI Agents, and MCP Servers.
• Practical experience with microservices and domain-driven design.
• Hands-on with EF Core and data modeling.
• Comfortable across SQL Server, PostgreSQL, and Redis.
• You write automated unit and integration tests by default.
• Experience with Azure DevOps, Kubernetes, Docker, and modern CI/CD.
• Solid grasp of security and observability (HTTPS, authN/authZ, structured logging—Serilog).
• Thrive in Agile teams, strong communicator and mentor.
• Bonus: background in fintech/insurance.
• Practical experience using AI in development workflows, including GitHub Co-Pilot, AI Agents, and MCP Servers.
• Bonus: Experience with PowerApps, DataVerse, MS Dynamics CRM 365; exposure to NoSQL/Object DBs (e.g. MongoDB); ORM frameworks.
• Team player with strong collaboration skills.

What we offer

• A chance to shape the Future Ready of enterprise systems used globally.
• A supportive, collaborative culture where innovation is encouraged.
• A vibrant, high-energy working environment with a dynamic, growth-minded team.
• Professional development and training opportunities.
• The opportunity to take a leading role in shaping engineering culture and technical standards in a growing global company.

PassportCard is seeking a talented to join our team. The ideal candidate will have a strong background in analyzing IT systems to meet business needs.
The role involves working closely with business and technical stakeholders, gathering and documenting requirements, and supporting the end-to-end development lifecycle.

Key Responsibilities:

• Gather and analyze business requirements from various stakeholders
• Write functional and technical specifications (High-Level & Detailed Design)
• Understand and map complex business processes
• Collaborate with development, QA, integration, and architecture teams
• Support projects from initiation to implementation
• Identify process gaps and organizational solutions
• Provide ongoing support post-implementation

Requirements:

• At least 3 years of experience as a Systems Analyst
• Proven experience in requirements gathering and specification writing
• Strong understanding of complex business and technical processes
• Experience working with cross-functional teams including business and technical stakeholders
• Ability to present ideas and solutions clearly and effectively
• Relevant academic background – Computer Science / Industrial Engineering / Information Systems – advantage
• Familiarity with Agile methodologies – advantage

Personal Skills:

• Fast and independent learner
• Strong analytical and problem-solving skills
• Attention to detail and structured work approach
• Ability to lead and drive processes forward